Frequently Asked Questions

How do I book?

 It’s easy to make a booking. Simply contact us here and provide the details of your event. We’ll be back in touch as soon as possible to confirm availability. 

To secure your booking in our diary, we charge a small, non-refundable booking fee. Once booked in, your performer(s) will arrive on the day with everything they need. 

We’ll contact you before the booking if there is any further information we need from you. You can always contact us at any time if you have any questions or changes.

How much does it cost? 

We deliver high quality and great value. Each of our packages are individually priced and some bookings may vary depending on the location or specific requirements. For a quick quote, please contact us.

How do I pay?

To secure your booking in our diary, we charge a small non-refundable booking fee. These can be paid online via our secure payment portall.

We can accept payment online via ApplePay, GooglePay, debit card, credit card. We can also accept bank transfer.

When will the performer(s) arrive?

 Our performers always arrive before the official start time of the event. For weddings, this is usually around 30-40 minutes before the ceremony start time in order to play for guests as they arrive at the venue.

Can the piper play indoors?

Yes! The pipes check in at around 110 decibels (not quite as loud as live band).

What songs will the piper play?

Our performers are seasoned musical professionals and will play a range of appropriate songs dependent on the individual circumstances. For example, our pipers play upbeat and cheery tunes when welcoming guests at a venue but will play slightly slower more graceful tunes when playing a wedding party down the aisle.

Can I request a song?

Of course! If there is something in particular you’d like us to play, please let us know in as much time as possible. This gives our pipers time to create the best arrangement. Unfortunately, some songs don’t fit within the pipes’ limited scale (we only have 9 notes) but we’ll always give our very best effort. If a song isn’t going to work, we’ll always let you know in plenty time.

What does the piper wear?

Our performers wear a smart, traditional kilt outfit with a shirt and tie. If performing in particularly wet weather, our performers have tailored matching jackets with our company branding.

What if I have to cancel? 

Our booking fee is non-refundable, Unfortunately, any bookings cancelled within 7 days of the event may be liable to a cancellation fee. 

If you have to cancel for any reason, just let us know as soon as possible. We will do our best to help accommodate and changes to plans or postponements.